How do I get to my career site?
Go to the Overview tab and click on the career site link under Shortcuts.
How can I enable/disable email notifications?
Click on your name in the right top corner, select "My account" then check or uncheck notifications as you wish.
How can I enable/disable automated communication with candidates?
Go to the Settings tab, click on the "Communication" tab, then decide which type of communication should be automated.
How can I delete a candidate?
Go on the candidate profile you want to delete, in the top right menu, click on "Delete".
How can I disqualify a candidate?
Go on the candidate profile, in the top right menu, click on "Disqualify".
How can I edit a candidate profile?
Go on the candidate profile you want to edit and click on "Edit".
How can I unpublish a job from my career site?
Go on the Jobs tab, select the job you want to unpublish and then go under the Publications section. On "Your career site" row, click on the "Cancel" icon to unpublish the job from your career page.
Where can I see candidates who applied to my jobs?
You can see them on every job page, under the "Active candidates" section. Or you can find them right in the candidates pipeline under the Candidates tab.
How can I add a team member?
Go to the Team tab, click on "Add user" and then input user information. An email will be sent to him with a link to access his account
How can I edit/delete a team member?
Go to the Team tab, hover on a member and use the icons on the right side to either edit or delete.
How can I add, edit or remove locations and teams?
Go to the Settings tab, click on "Localization". Then add, edit or remove them as you like.
How can I share my job openings on social media?
You can share your openings on social media directly on Zenploy or from your career site by using the social media icons.
How can I enable/disable employee referrals?
Go to the Settings tab, click on "Referral Program" and manage your employee referral program from there.
How do I search for candidates?
Click on the search bar at the top. Input a name, phone number, tag, position or company name to find candidates.
Tip: You can also use filters to reduce the number of candidates shown.
How can I cancel or edit an interview?
Go on the candidate profile. In the "Interviews" section click on the cancel icon or the edit icon for a given interview.
How can I collect applications from non partner job boards?
If you posted your job ads to non partner job boards, there are two solutions to collect your applications into Zenploy:
1. Place the unqiue job url at the beginning or at the end of your job ad. This way we will automatically track which site candidates came from (Recommended).
2. You can also use the unique email address, which is automatically generated when you create a job, to route all your applications into Zenploy.
How can I collect applications from partner job boards?
Nothing to do, it's all automated once you've published to them!
How can I post jobs on social networks?
To post your jobs on social media you have to enable integrations under the Integrations tab. Once you create jobs you will be able to post jobs on the channels you activated.
How does views/applications tracking work?
How can I invite a recruiter to join the discussion about a candidate?
If one of your team members is not involved in the hiring process of a candidate, you can use the @mention (e.g. @john) in order to invite him in the discussion about the candidate. An email will be sent to him with the comment details. If your team member has been involved in the hiring process of a candidate, you have nothing to do. He will be notified as soon as you post a message.
How can I define an interview model for a given job?
While creating a job you can define an interview model in order to automate scheduling. At the 4th step (Interviews) click on "Create a new model" and set up your own interview process for this job.
How can I inform candidates and recruiters about their upcoming interviews?
To inform a candidate about his upcoming interview, you have to go the Interviews section on his profile and click on "Send schedule". An email will be sent to him with all the interview details. To inform a recruiter you have nothing to do, an email will automatically be sent to them a few hours before the interview.
How do I create a job ad?
Go to the Jobs tab, then click on "Post job".
Follow the different steps that guide you through defining your ad.
How can I add interviews to my calendar?
We are integrated with Google Calendar, so you can add job interviews to your own calendar. You simply have to enable the Google Calendar integration under the Integrations tab. Each time you schedule an interview, it will be added to your calendar.
How can I post jobs on partner job boards?
Firstly you should go to the Integrations tab, enable the integration of job boards you are used to publish your jobs on. Once enabled, the selected job boards will appear in your channels list right after creating a job. Thanks to these integrations you will be able to publish jobs and collect all your applications directly into Zenploy.
I posted a job on a partner job board, but I can't see it. Is it normal?
Publications are subject to validation from job boards, which can take between 24 to 72 hours. Your job offer may have been rejected by the job board depending on its own publication criteria.
I unpublished a job on a partner job board, but the job is still visible. Is it normal?
Unpublications can take between 24 to 72 hours depending on each job board. Past this period please contact the job board directly.
How can I republish a job that has expired?
Go on the given job, under the Publications tab and click on the "Edit" icon. Within the pop-up, click on "Republish". That's it, your job has been republished!
How can I update a job published on a partner job board?
Go on the job you want to update, click on Edit in the top right menu, edit your job and save. Then, go to the Publications tab and click on the "Edit" icon. Within the pop-up click on "Republish". That's it, your job has been updated and republished!
How can I manually create a candidate?
Go on the Candidates tab, then select "new candidate" and manually input the candidate information.
Tip: Don't hesitate to add tags, it will help you sort candidates.
How can I refer a candidate?
Search for the candidate you want to refer, go to their profile and click on "refer this candidate".
Note: You can only refer a candidate before an interview has been scheduled.
How can I customize my career site?
Go to the Settings tab on, then in the "Profile" section. You can add a logo and a description for you company. These will automatically appear on your career site once set. Also you can add your social media handles and turn candidates into followers.
How can I schedule an interview?
It's easy! Go to the Candidates tab, then simply drag and drop the candidate to the next step and follow the instructions to schedule an interview. Or you can search for the candidate you want to interview, then click on "add interview" on their profile. You can also create several interview rounds.
I hired a recruting agency, how can I handle that?
Zenploy works well with recruiting agencies! If you have hired an external recruiter to source and screen candidates for you, you have several options to import applications:
1. Add the external recruiter(s) to your Zenploy team with limited rights.
2. Create a unique job link with the name of the external recruiter, this way he will be able to import candidates to your pipeline by using the application form on your career site .
3. Ask your external recruiter to send you a CSV file containing all the information related to prescreened candidates and import all applications data into Zenploy (see: Can I import candidates?).
How can I customize an interview scorecard?
When you create a job, you can customize and define candidate traits needed for the position. It will help interviewers know what they should focus on during and after interviews.